An eSIM, short for "embedded SIM," is not a physical card but a digital SIM that can be downloaded directly to a smartphone or tablet. This innovative technology offers a convenient way to access local data services without incurring roaming fees, revolutionizing how we stay connected while traveling.
Traditionally, mobile users relied on physical SIM cards, which come in various sizes, such as Nano SIMs, to connect to different networks, especially when traveling abroad. The process involved physically swapping out SIM cards, which could be both nerve-wracking and cumbersome.
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Using an eSIM for data on vacation? Great! You're going to love staying connected without roaming charges.
Since you'll need a solid Wi-Fi (or data) connection to complete the eSIM installation process, we recommend installing your eSIM on your device 1-2 days prior to leaving on your trip. Then you can make sure it gets installed properly, without any connection glitches.
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Only unlocked phones are compatible with eSIMs. You should make sure that your phone is unlocked before buying an eSIM from the Roamight store.
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Our eSIM plans do not include a local phone number, but don't worry!
After activating a Roamight eSIM, you can continue using your phone number to send and receive calls and text messages (SMS). Your new eSIM plan will be used for data only, saving you expensive roaming fees.
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VoIP Calling and Texting
You can make and receive calls using your regular phone number if your carrier supports Wi-Fi Calling. If this feature is enabled on your device, your phone will connect to your home carrier's network over the internet using the eSIM data connection. (VoIP).
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If you have a Primary SIM, roaming on that should be "OFF" while you're using Roamight eSIM.
HOW TO TURN OFF?
Yes! After activating a Roamight Mobile eSIM, you can continue using your phone number to send and receive calls and text messages (SMS).
Your new eSIM plan will be used for data only, saving you expensive roaming fees.
Yes, Wi-Fi Hotspot (Internet Sharing) is included where indicated on all plans. In select locations, Wi-Fi Hotspot may be restricted
At Roamight we are aware that our users may have unforeseen events after making the purchase. Therefore, you can request a refund in the following circumstances:
– You bought the eSIM without checking the compatibility with your cellphone.
– You canceled your trip or you no longer need the eSIM.
– Our eSIMs generally work fine, but if you experience connection issues, we can provide you with a full or partial refund.
Once the refund is approved, you will receive the money on to the same account with which you made the payment. This process can take between 5 to 10 business days.
For more details, terms and conditions, we invite you to read our Refund Policy.
There are multiple reasons why your device is unable to find a signal after successfully installing an eSIM. You may experience the following problems after installing your eSIM:
The most common reason for this is that you are not currently located in the eSIM service area. Please note that an Italian eSIM will only connect in Italy, and a USA eSIM will only connect in the USA, and so on!